Vita Mojo and Impact Data are partnering to drive more value from your loyalty program and unlock the value of your data.
Unlock the power of your customer data.
Vita Mojo has been supporting clients in simplifying operations and driving revenue. Now partnering with retention experts Impact Data; the combination unlocks the power of your customer data to drive more visits, more often. Impact Data’s digital marketing application TalkBox delivers hands-free marketing to help realise the full value of the Vita Mojo solution. From welcoming a new customer, winning back a lapsing customer or helping bring your loyalty program to life, a Vita Mojo connected TalkBox account triggers the right messages at the right time to turn a first-time visitor into a loyal regular.
Learn how your business can add from
£600 to upwards of £2000 per location
with our intelligent automations designed especially for Vita Mojo customers leveraging the key features of Vita Mojo’s loyalty tool.
When Vita Mojo customers connect to TalkBox they can benefit from:
- Proven results. The Impact Data team have analysed thousands of messages and campaigns and understands the triggers that will make your customers 5x more likely to visit
- All your customers are in one place and Vita Mojo vouchers automatically available in your TalkBox account to incentivise your customers to return
- TalkBox analyses customer purchase behaviour to identify which customers need a prompt to drive an additional visit
- TalkBox allows you to automate clever, timely communications to increase visitation and spend, as well as send brand and promotional messages
- Customers from other data sources such as online
- Turn first time visitors into loyal regulars and nurture customers through the loyalty program at speed
How TalkBox builds value for your
Vita Mojo Loyalty Program
Hear from Gemma from Honest Burgers on choosing TalkBox to pair with their Vita Mojo loyalty program:
“TalkBox’s knowledge and expertise in hospitality loyalty marketing was the real pull to signing up, when we presented our loyalty thinking the ideas were challenged based on expertise rather than ticking boxes and just saying all could be done. It felt like the project would be collaborative and we’d get something out of working with you rather than just housing the strategy. There was a technical element in pushing vouchers back to the VM profile which was addressed and agreed would be built ready for launch which was very reassuring. Onboarding has also been really easy so far, Anthony has been a great help in understanding the needs of a more complicated set up with multiple accounts. I feel like I’m in safe hands with a lot of knowledge!”
- Gemma, Honest Burgers
Thoughts on the Vita Mojo and Impact Data partnership from Vita Mojo CEO, Charlie Horrell:
“Our connection with TalkBox takes all the hard work and friction out of amplifying your Vita Mojo loyalty program, via email, SMS and push notifications. Our combined clients can use the seamless integration with a CRM partner and, send Vita Mojo codes automatically without the hassle of exporting and uploading. Your customers can benefit from omnichannel campaign redemption.”
- Charlie Horrell, CEO of Vita Mojo
FAQ's
A customer’s Vita Mojo loyalty program is connected to Impact Data’s digital marketing application TalkBox. The data of all customers is analysed and added to the account daily. Based on profile information, loyalty metrics, spend, a visit or absence of a visit customers may receive a communication to drive another visit.
In order to drive engagement and retention, a successful loyalty program needs to be able to communicate with customers when they are not on-premise. The reminder of the value of the program via email, SMS and push notifications can drive customers to loyalty rewards more quickly and keep your brand top of mind.
TalkBox can support Vita Mojo clients via email, SMS and Push notifications. These communications can be highly targeted with a wide range of audience segmentation options available natively in a Vita Mojo-connected TalkBox account
When TalkBox is connected to Vita Mojo, all vouchers that are set up in your Vita Mojo dashboard are automatically available in TalkBox. This means you can simply select your audience, attach your selected voucher and send your message. When the customer logs in to the kiosk, app, online ordering or identifies themselves at the ePOS, all offers will be automatically available for them to redeem. You can also send promo codes to customers on your mailing list that may not be Loyalty Members yet to encourage them to join.
Each TalkBox account has a series of reports that measure key indicators such as % of your loyalty customers that visit, revenue associated with those visits, individual and automated campaign success, vouchers redeemed, database growth and even your Net Promoter Score.
Impact Data supports many franchise and multi-site businesses. We can support multiple brands with a centralised marketing team and we can also segment audiences based upon the last location they visited or any location they have ever visited.