Running an accommodation property is a juggling act and ensuring customers enjoy their visit, come back and recommend your property are key elements in the delivery of our Impact Data Accommodation Packages.
Impact Data Accommodation Package data partners include:
Pipeline is used to connect and transport property management data, booking engines
Data is transformed in Enlight to calculate tags such as anniversary of visit, room upgrades and more
Tagged data is then transported into TalkBox via Pipeline
Automated customer communications are configured in TalkBox to change behaviour and reward the best customers including stay extension offers and upgrade offers
The power of TalkBox is used by our customers to drive referrals, short-term offers and other promotions
A growing business was one of the motivations behind Punthill Apartments introducing the Impact Data Accommodation Package.
By integrating the booking data via Pipeline into the TalkBox account and conducting analysis with Enlight, Punthill Apartments is able to take advantage of the range of automated communications set up for them that are aimed at extending a customer's stay, seeking recommendations and inviting them back on the anniversary of their stay.