WANT TO WORK WITH US?

At Impact Data we are always looking for great talent.

If you are interested in joining us please forward your resume to jobs@impactdata.com.au

Application Support and Project Assistant UK

We're growing our customer support team, and are currently seeking one Application Support and Project Assistant for an immediate start. We work with some of the biggest names in hospitality, health & fitness clubs and retail. Our King Street office in Manchester is a laid back environment; we prefer to focus on the work rather than what to wear to the office (no suits required!).

About the role

The Application Support and Project Assistant position is a key support role within the business. Its primary functions cover:

  • First tier support and advice for our clients on product use and best practice via phone and email
  • On-boarding new clients through creation and delivery of their account
  • Providing operational support for our key accounts and corporate clients under the direction of various department heads

About you

The role requires confidence in software and web based application use, strong interpersonal skills through phone and email, capacity to deliver basic marketing advice to clients, and a proactive attitude towards troubleshooting and learning.

Prior knowledge with marketing communication software and helpdesk applications is desirable, but not essential.

What can we offer you?

You'll be an important part of our small team and help us to directly grow the business, reaping the rewards alongside us.

  • Plenty of room to advance into different roles
  • Competitive performance based bonuses and commissions structure
  • Beautiful office building in a desired central location, easy to get to by public transport

If you think you'd be a perfect fit for the Impact Data family, please apply through LinkedIn, including your cover letter and resume/CV, addressed to Antony Lunness.